Customer Service Representatives Salary in the United States
The median annual wage for customer service representatives in the U.S. is $44,770 ($21.53 per hour), according to the BLS Occupational Employment and Wage Statistics program, May 2025 estimates.
- Median annual wage
- $44,770
- Mean annual wage
- $46,590
- Median hourly wage
- $21.53
- Employment
- 2,595,750
2,595,750 employed
Wage percentiles
| Percentile | Annual wage | Hourly wage |
|---|---|---|
| 10th percentile | $31,750 | $15.27 |
| 25th percentile | $36,870 | $17.72 |
| Median (50th) | $44,770 | $21.53 |
| 75th percentile | $51,780 | $24.89 |
| 90th percentile | $63,590 | $30.57 |
Highest-paying states for customer service representatives
| State | Median annual wage | Employment |
|---|---|---|
| Washington | $50,330 | 39,760 |
| California | $49,560 | 176,850 |
| Massachusetts | $49,120 | 49,990 |
| Minnesota | $48,800 | 53,340 |
| District of Columbia | $48,250 | 7,550 |
| Delaware | $48,190 | 7,470 |
| Connecticut | $48,090 | 24,490 |
| New York | $48,000 | 141,090 |
| New Jersey | $47,740 | 59,690 |
| Rhode Island | $47,550 | 7,890 |
Lowest-paying states
- Mississippi: $36,380 median annual wage
- Louisiana: $37,330 median annual wage
- Arkansas: $37,840 median annual wage
- Alabama: $38,400 median annual wage
- West Virginia: $38,430 median annual wage
Related occupations
- Office Clerks, General$45,010
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$47,540
- First-Line Supervisors of Office and Administrative Support Workers$69,500
- Bookkeeping, Accounting, and Auditing Clerks$50,670
- Medical Secretaries and Administrative Assistants$45,930
- Receptionists and Information Clerks$38,010
- Shipping, Receiving, and Inventory Clerks$45,260
- Executive Secretaries and Executive Administrative Assistants$76,590
About this data
- Occupational Employment and Wage Statistics — data period May 2025, retrieved August 13, 2026.
- Occupational Employment and Wage Statistics — data period May 2025, retrieved August 13, 2026.
Figures are shown exactly as published by the source or derived by the documented formulas on our methodology page. Where a source suppresses an estimate, we show “—” rather than a substitute value.