Bill and Account Collectors Salary in the United States
The median annual wage for bill and account collectors in the U.S. is $47,030 ($22.61 per hour), according to the BLS Occupational Employment and Wage Statistics program, May 2025 estimates.
- Median annual wage
- $47,030
- Mean annual wage
- $49,060
- Median hourly wage
- $22.61
- Employment
- 158,830
158,830 employed
Wage percentiles
| Percentile | Annual wage | Hourly wage |
|---|---|---|
| 10th percentile | $34,400 | $16.54 |
| 25th percentile | $39,010 | $18.76 |
| Median (50th) | $47,030 | $22.61 |
| 75th percentile | $56,740 | $27.28 |
| 90th percentile | $65,580 | $31.53 |
Highest-paying states for bill and account collectors
| State | Median annual wage | Employment |
|---|---|---|
| District of Columbia | $62,230 | 240 |
| Alaska | $60,810 | 310 |
| Massachusetts | $59,800 | 2,510 |
| California | $57,930 | 13,880 |
| Connecticut | $57,930 | 900 |
| Vermont | $57,630 | 80 |
| Hawaii | $53,570 | 180 |
| New Jersey | $52,510 | 3,310 |
| Rhode Island | $52,000 | 370 |
| Oregon | $50,880 | 830 |
Lowest-paying states
- Mississippi: $37,680 median annual wage
- Arkansas: $39,110 median annual wage
- Louisiana: $39,130 median annual wage
- Alabama: $40,330 median annual wage
- Tennessee: $40,920 median annual wage
About this occupation
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Typical tasks
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Receive payments and post amounts paid to customer accounts.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Education of the current workforce — typical entry: High school diploma or equivalent
| Education level | Share of workers |
|---|---|
| Less than high school diploma | 2.9% |
| High school diploma or equivalent | 28.6% |
| Some college, no degree | 34.2% |
| Associate's degree | 12.8% |
| Bachelor's degree | 17.9% |
| Master's degree | 3.0% |
| Doctoral or professional degree | 0.7% |
Occupation profile data from CareerOneStop, sponsored by the U.S. Department of Labor.
Related occupations
- Customer Service Representatives$44,770
- Office Clerks, General$45,010
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$47,540
- First-Line Supervisors of Office and Administrative Support Workers$69,500
- Bookkeeping, Accounting, and Auditing Clerks$50,670
- Medical Secretaries and Administrative Assistants$45,930
- Receptionists and Information Clerks$38,010
- Shipping, Receiving, and Inventory Clerks$45,260
About this data
- Occupational Employment and Wage Statistics — data period May 2025, retrieved August 13, 2026.
- Occupational Employment and Wage Statistics — data period May 2025, retrieved August 13, 2026.
- CareerOneStop Occupation Profiles — data period 2026-08, retrieved August 14, 2026.
Figures are shown exactly as published by the source or derived by the documented formulas on our methodology page. Where a source suppresses an estimate, we show “—” rather than a substitute value.