Insurance Claims and Policy Processing Clerks Salary in the United States
The median annual wage for insurance claims and policy processing clerks in the U.S. is $49,230 ($23.67 per hour), according to the BLS Occupational Employment and Wage Statistics program, May 2025 estimates.
- Median annual wage
- $49,230
- Mean annual wage
- $52,920
- Median hourly wage
- $23.67
- Employment
- 214,260
214,260 employed
Wage percentiles
| Percentile | Annual wage | Hourly wage |
|---|---|---|
| 10th percentile | $37,560 | $18.06 |
| 25th percentile | $44,270 | $21.29 |
| Median (50th) | $49,230 | $23.67 |
| 75th percentile | $60,490 | $29.08 |
| 90th percentile | $73,590 | $35.38 |
Highest-paying states for insurance claims and policy processing clerks
| State | Median annual wage | Employment |
|---|---|---|
| New Hampshire | $60,650 | 820 |
| Washington | $60,220 | 3,730 |
| New Jersey | $59,810 | 5,000 |
| Connecticut | $59,760 | 2,430 |
| Maine | $58,890 | 1,710 |
| Colorado | $58,660 | 1,380 |
| Minnesota | $58,030 | 3,580 |
| New York | $57,790 | 8,120 |
| California | $56,800 | 23,470 |
| Massachusetts | $52,910 | 4,820 |
Lowest-paying states
- Alabama: $38,140 median annual wage
- New Mexico: $41,700 median annual wage
- Mississippi: $43,840 median annual wage
- South Carolina: $44,650 median annual wage
- West Virginia: $44,740 median annual wage
About this occupation
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
Typical tasks
- Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
- Interview clients and take their calls to provide customer service and obtain information on claims.
- Pay small claims.
- Contact insured or other involved persons to obtain missing information.
- Correspond with insured or agent to obtain information or to inform them of account status or changes.
- Compose business correspondence for supervisors, managers, and professionals.
Education of the current workforce — typical entry: High school diploma or equivalent
| Education level | Share of workers |
|---|---|
| Less than high school diploma | 1.9% |
| High school diploma or equivalent | 25.6% |
| Some college, no degree | 30.6% |
| Associate's degree | 14.6% |
| Bachelor's degree | 21.8% |
| Master's degree | 4.8% |
| Doctoral or professional degree | 0.8% |
Occupation profile data from CareerOneStop, sponsored by the U.S. Department of Labor.
Related occupations
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- Bookkeeping, Accounting, and Auditing Clerks$50,670
- Medical Secretaries and Administrative Assistants$45,930
- Receptionists and Information Clerks$38,010
- Shipping, Receiving, and Inventory Clerks$45,260
About this data
- Occupational Employment and Wage Statistics — data period May 2025, retrieved August 13, 2026.
- Occupational Employment and Wage Statistics — data period May 2025, retrieved August 13, 2026.
- CareerOneStop Occupation Profiles — data period 2026-08, retrieved August 14, 2026.
Figures are shown exactly as published by the source or derived by the documented formulas on our methodology page. Where a source suppresses an estimate, we show “—” rather than a substitute value.